Shipping Policy

Last updated: July 9, 2026

We’re excited to send your FORMULA order your way. Below you’ll find everything you need to know about order processing and delivery.

Where We Ship

We currently ship to eligible addresses within the United States.

Available shipping options for your address will be displayed at checkout. We do not currently offer international shipping.

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully completed.

Orders placed on weekends or U.S. public holidays will begin processing on the next business day.

Processing time is separate from the estimated delivery time shown at checkout.

During product launches, promotions, holidays, or periods of unusually high demand, processing may take a little longer. We’ll let you know if there is a significant delay.

Shipping Rates and Delivery Estimates

Available shipping methods, shipping costs, and estimated delivery times will be displayed at checkout before you complete your order.

Delivery estimates begin once your order has shipped and do not include processing time.

Delivery dates are estimates and cannot be guaranteed. Carrier delays, severe weather, high shipping volumes, service interruptions, and other events outside our control may affect delivery.

If we are unable to ship your order within the expected timeframe, we’ll contact you with an updated estimate and the options available to you.

Order Tracking

Once your order has shipped, we’ll email you a shipping confirmation with tracking information.

Please allow some time for the carrier’s tracking system to update after receiving your shipping confirmation.

Shipping Address

Please check your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible at advancedformulagroup@gmail.com. Once an order has entered processing or has been shipped, we may not be able to update or redirect it.

FORMULA is not responsible for delays or unsuccessful deliveries caused by an incorrect or incomplete address provided at checkout.

Returned-to-Sender Packages

A package may be returned to us because of an incorrect address, an unsuccessful delivery attempt, refusal of delivery, or failure to collect the package.

If your order is returned to us, please contact us to discuss the available options.

Additional shipping charges may apply if you would like the package sent again.

Lost Packages

If your tracking information has not updated for an extended period or your package appears to be lost in transit, please contact us at advancedformulagroup@gmail.com.

We’ll help investigate the shipment with the carrier. A carrier investigation may be required before a replacement or refund can be considered.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot find it, please:

• Check around the delivery location

• Check with members of your household, neighbors, or building staff

• Allow up to 48 hours, as some carriers may update tracking shortly before completing delivery

• Contact the carrier using your tracking number

If the package is still missing, email us at advancedformulagroup@gmail.com and we’ll help review the situation.

When carrier tracking confirms delivery to the address provided at checkout, a replacement or refund is not automatically guaranteed. Each case will be reviewed individually.

Returns

For information about returns, damaged products, incorrect items, or refunds, please review our Return & Refund Policy.

Contact Us

Questions about shipping or delivery can be sent to:

FORMULA
Legal company name: ADVANCED BIOPERFORMANCE, S.L.
Email: advancedformulagroup@gmail.com
NIF: B26981308
Registered address: Calle Doctor Aiguader, 11, Escalera 7, Piso 6, Puerta 2, 08003 Barcelona, Catalunya, Spain